Gitlab is a go-to resource for DevOps teams, as their duties often overlap with customer support requests. Integrating Figma sends users a notification when a team member has shared content items drawn from one of their multiple “trusted” platforms-and can view it within their ClickUp platform. Figma is essential for teams that thrive on collaborative feedback, and who work on multimedia design informed by customer support knowledge. The reporting feature can help businesses improve their workflows-it will capture data that breaks down which issues demand the most time via its “subtasks” feature.all while being your payroll accountant! Figmaĭesigners would do well to embed Figma with ClickUp, if for nothing else but the beautifully animated prototypes. Integrating with Everhour is also useful if your business contracts with customer service agents, or manages many different accounts. ![]() The Winners Are… EverhourĮverhour is a go-to app for tracking labor and translating it into financials-and when customer support yields a significant stream of revenue (like it does for this SupportBee customer), that’s really important to get right. Since there are so many options, we cherry-picked the ones we felt were most immediately useful to customer service professionals, regardless of the industry. By integrating with SupportBee, users can turn email support tickets into tasks on ClickUp.ĬlickUp is constantly introducing new integrations, making it more likely that the app can “talk to”-and enhance-other tools you might be using, like Slack (which SupportBee also integrates with) and Vimeo. It’s a must for co-located customer service teams because it allows each user to personalize their own workflows within a collaborative workflow. ClickUp captures all of those “layers” of customer service in one place-chats, to-do lists, documents, spreadsheets, and more-so that nothing slips through the cracks. SupportBee made it possible to integrate with the ClickUp app years ago because its capabilities were so complimentary to ours. And one of our all-around favorites? ClickUp. Since we’re all human, it’s a lot easier to do that with the right digital tools. ![]() No matter how big or small a business is, customer service professionals know that catching, navigating, and closing issues has layers within layers-and requires top-notch organizational and communication skills. To those who work outside of customer support, the concept seems pretty cut-and-dry: support receives email ticket, support finds answer, support solves the problem for the customer.
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